This month has flown by! Im traveling to Dallas tomorrow to speak at Goodyear’s annual convention at the Gaylord Texan–one of my favorite hotels. It will complete a twelve-speaking-day calendar in January, with a like schedule next month. Gotta love those frequent flyer miles!
Here are two quick updates on my upcoming books and a link to an article on customer service that you should read and apply immediately.
1. Amazon.com already has “How to Lead by THE BOOK” posted. It will be released June 21. Get a sneak preview here: http://budurl.com/hynn
2. Amazon.com also has the revised and expanded paperback version of “How to Run Your Business by THE BOOK” posted. It will also be released on June 21. Take a look: http://budurl.com/gzp6
3. My friend and Small Business Advocate Radio Show host Jiim Blasingame wrote an article called, “No Problem is a Big Problem!” It ties in very well with the Simply the Best Customer Service principles Ive been teaching in my new seminar. Read it and share it with your team. http://budurl.com/45dr
Six of the nine expected cover-quote testimonials for How to Lead by THE BOOK are in. I should have the rest in a few days and I will share them with you next week!