Posts Tagged ‘dave anderson speaker’

Day 101 How to Lead by THE BOOK: An Interview Mistake You Must Avoid!

Monday, October 18th, 2010

In How to Lead by THE BOOK, I will have three chapters on the various aspects of hiring:

1. Recruiting.

2. Interview strategy.

3. The best interview questions to determine strength of character.

I will also have a variety of other hiring tips to improve your chances of hiring a great employee. In addition, I’ve decided to remind readers of two key hiring tips I presented in How to Run Your Business by THE BOOK, since they are easily forgotten. Here’s one of them. It’s one of the most common mistakes made when hiring:

  1. Don’t get blown away by personal appearance! Making emotional decisions during interviews based on your own prejudices, stereotypes, and personal appearance is one of the most common hiring errors. Remember the words of God to Samuel as he was evaluating Jesse’s eight sons in his quest to discover who to anoint as king. Samuel was blown away by the “king-like” appearance of Eliab:

So it was, when they came, that he looked at Eliab and said, “Surely the Lord’s anointed is before Him!”

But the Lord said to Samuel, “Do not look at his appearance or at his physical stature, because I have refused him. For the Lord does not see as man sees: for man looks at the outward appearance, but the Lord looks at the heart.” 1 Samuel 16:6-7.

History goes on to show that Eliab was far too petty and selfish to have been a great king.

It also helps to remember that one chapter before Samuel’s encounter with Eliab, he anointed Saul as Israel’s first king. Saul was an abject failure as king. But take a look at how his physical appearance is described: And he had a choice and handsome son whose name was Saul. There was not a more handsome person than he among the children of Israel. From his shoulders upward he was taller than any of the people. 1 Samuel 9:2.

How many “Saul’s” have you seen during your career—or perhaps even hired—only to discover later that their style disguised the sad fact that they lacked substance?  Endeavor to see job candidates during an interview as God sees them: from the inside out. Look at their heart and hire with your head!

Day 100 How to Lead by the BOOK: The Most Effective Interview Strategy!

Sunday, October 17th, 2010

Time has flown. It’s hard to believe that this is the 100th day of writing my blog for How to Lead by THE BOOK. I researched and wrote for several hours today. I’ve divided recruiting and interviewing into two separate challenges that I’ll present separately and in-depth in my book. I want to stress that there is zero margin for hiring errors, especially in the tough economy when you must maximize every day and each opportunity.

In Galatians 5:9 the Apostle Paul warns: A little leaven leavens the whole lump. He was speaking of how just one smattering of false teaching can negatively affect the entire church. It also is meant to demonstrate the potential that one corrupt member of a church has to taint an entire body. 1 Corinthians 15:33 warns, Do not be deceived, evil company corrupts good habits.

In light of numerous scriptures like the two listed warning of wrong influences and associations, it is essential that interviews be rigorous. There is too much at stake to hire quickly or recklessly: culture, morale, momentum, production, and your own credibility. In addition, the easier you make it for someone to get a job, the less they appreciate it. This is human nature: whatever we gain too easily we esteem too lightly. On the other hand, you have greater appreciation for what you must work hard for, and will do more to protect it once you secure it. For this reason, you are wise to follow this one strategy as the framework for interviews:

Use interviews as an elimination process!

Once you recruit a promising job candidate, your work has only just begun! Your interview should be used as an attempt to eliminate the person and not as an exercise in “inclusivity”. To that end, you should not do the following during an interview:

A. Talk too much.

B. Use the forum as a time-wasting “good old boy get acquainted session.”

C. Conduct it as though it were a casual conversation.

D. Turn it into a sales pitch.

During an interview, you should seek to determine a combination of character and competence traits that portend that the job candidate can contribute greatly to your organization. To determine these qualities it is most important to evaluate someone’s past accomplishments. This is because past performance is a greater indicator of future performance than past experience. By digging deeply into someone’s life you can better determine if they have key traits like character, talent, attitude, energy and drive. Critical success factors like these will show up in someone’s life, and so will the lack of them! In other words, success leaves clues, and so does failure!

Day 98-99 How to Lead by THE BOOK: A Key to Effective Recruiting!

Saturday, October 16th, 2010

I don’t mean to sound unkind, but you’re very unlikely to build a team of eagles in your organization if you endeavor to staff your team from amongst the ranks of the unemployed. While there is always talent in the available pool of unemployed people, you are advised to first focus on recruiting people who are already working! While there are normally exceptions to every rule, here’s a rule you must remember: You cannot build a great team around exceptions! Focus on the rule!

In How to Lead by THE BOOK, I will provide in-depth recruiting and interviewing strategies. Here’s a start: Consider that the following biblical giants were all busy, working, or otherwise engaged with productive activities when they were called into service or promoted to greater opportunities. There is not room to include all examples in The BOOK, but this group offers a convincing case to recruit the currently employed and/or productive!

  1. Joseph’s talents and performance preceded his promotion by Pharaoh.
  2. Moses was a shepherd.
  3. Joshua was Moses’ right hand man and succeeded him as leader of Israel.
  4. Caleb’s track record prompted Joshua to honor his request and grant him Hebron.
  5. Job was a successful farmer and rancher.
  6. Ruth was working in the fields when discovered by Boaz.
  7. David was tending sheep in the field when Samuel came to anoint him. The only one of eight brothers engaged with tasks when Samuel came to call.
  8. Elisha was plowing with twelve yoke of oxen before him when discovered by Elijah.
  9. Gideon was threshing wheat when the angel called him.
  10. Nehemiah was working as the cupbearer for King Artaxerxes when commissioned with his assignment.
  11. Amos was a sheep rancher when called to be God’s prophet.
  12. Daniel had previously served other kings with excellence when Darius promoted him.
  13. Zacharias, father of John the Baptist, was a priest.
  14. Joseph, the earthly father chosen to raise Jesus, was a carpenter.
  15. Andrew, Peter, James and John were all working as fishermen when called by Jesus.
  16. Matthew was working in a tax office when called by Jesus.
  17. Stephen and Phillip (the evangelist) were working as waiters in the new church when called to greater assignments.
  18. Luke, the author of the gospel bearing his name and Acts, was a doctor.
  19. Paul was tirelessly and zealously working to persecute Christians when called to serve Christ.

There is no pattern in the Scriptures of God using unproductive, lazy, or otherwise disengaged men or women in worthy endeavors. Miss this lesson at your own peril!

Day 97 How to Lead by THE BOOK: A Real Life Servant Leader

Thursday, October 14th, 2010

Yesterday I taught my new Simply the Best Customer Service Workshop to a client’s team of 40+ managers in Huntsville, Alabama. It was a one day version of the full two day workshop I’ll give in January at Caesar’s Palace in Las Vegas. The audience was made up of professionals from the hotel, restaurant, and automotive industries. The class was a great success and my hosts presented me with a special gift after the presentation: a new IPAD with all the accessories! What a great surprise and display of generosity!

As I’ve been writing the chapter on servant leadership this week, I was challenged to decide who I would use as an example of a contemporary servant leader in the book. My goal is to include as many real life examples and scenarios of leadership in How to Lead by THE BOOK as possible. Of the many great servant leaders I’ve become acquainted with over the years, I decided to use my friend John Maxwell as the example of a servant leader.  Here is an excerpt from the book that explains why. It will also give you a portrait of what an effective servant leader is and does:

John Maxwell the leader, the celebrity, the servant

My wife, daughter and I traveled to Israel with members of the Christ Fellowship Church located in West Palm Gardens, Florida. My long time friend, leadership guru, and best-selling author, John Maxwell and his wife Margaret, co-hosted the trip with the Mullins family who do an outstanding job of leading Christ Fellowship Church.

John was one of the leaders of the tour, he was the celebrity, but he was also the servant. Everywhere we visited, John gave a mini-lesson to add insight and value to our experience. On the Mount of the Beatitudes, he preached a moving sermon about the Sermon on the Mount. As we boated across the Sea of Galilee, John shared insight that placed us in the boat with the disciples the night Jesus walked to them on the water. On the Mount of Olives, John shared scripture that put us in Jesus’ sandals as He wept over Jerusalem. While on the Mt. of Olives, John even performed a hilarious rap and dance, “Baal Busters”, reenergizing the tired tour group and making him even more approachable. He then led us down a path to the Garden of Gethsemane where we partook of a communion that brought tears to the eyes of many.

At Caesarea, John gathered us in the ancient Roman Theater and brought to life Paul’s bold defense there before King Agrippa. After this lesson, he invited anyone who wanted to talk more about Jesus and faith, to visit with him. Following a rain shower at Beth Shen, it was John with his hankie drying off the chairs the group would use for lunch. Even with a non-stop schedule, John took the time to meet personal needs. He prayed one-on-one with whoever asked. Many times, despite the frantic pace and bustling crowds, I saw him, arm wrapped around the shoulder of another, walking, listening, conversing, and encouraging. He tirelessly posed for hundreds of photographs with group members at each stop. John even bought ice cream and other goodies for the entire bus, adding life, love, and laughter as we sojourned for nine days across Israel.

John was one of the tour’s leaders, its biggest celebrity, and most noble servant. Of the many priceless memories and lessons my family and I took away from our pilgrimage to Israel, John Maxwell’s real life lessons on how to be a servant leader was the most valuable, and remains the most memorable.

Day 96 How to Lead by THE BOOK: Overcome the Six Temptations of Successful Organizations!

Wednesday, October 13th, 2010

As I was gathering research material for a chapter on overcoming complacency that I will include in How to Lead by THE BOOK, I came across an outline I had written for, How to Overcome the Six Temptations of Successful Organizations. This outline became the final chapter in my book, Up Your Business, which was first published in 2003. The revised and expanded version was released in 2007.

Back in ’03 business and the economy were better for many of us than they are today and I felt compelled to include the six temptations as a warning  for leaders to not let up and lose their momentum during robust business periods. For many of you, business has taken a turn upward this year over the past couple of years, and it may help to be reminded of these six points. Here they are:

The Six Temptations of Successful Organizations:

1. The leaders stop working on themselves and become know-it-alls.

2. The leaders stop thinking big and slide backward into a maintenance mode.

3. The leaders stop leading from the front and spend too much time in their offices.

4. The leaders stop building a team and become too dependent upon themselves.

5. The leaders stop holding others accountable because it doesn’t seem as necessary.

6. Everyone abandons the basics.

How many of these temptations have you or your organization fallen prey to? Face them and fix them now!

Yesterday I flew from Los Angeles to Huntsville, Alabama where I will conduct my Simply the Best Customer Service Workshop this morning. During the flight, I worked on another chapter for How to Lead by THE BOOK. It covers biblical strategies for recruiting and hiring great people. I believe that readers are going to be amazed at how thoroughly the Bible speaks to this subject and how helpful its team building principles are. I’ll include actual character-determining interview questions in the book: over a dozen of them! This will help you hire people who share your values and have the attitude and integrity necessary to positively contribute to your organization.

As I mentioned a couple of days ago, my publisher wants me to add an additional chapter to the revised version of How to Run Your Business by THE BOOK, which is scheduled to be released in June. After considering many possibilities, I decided on this topic for the expanded version of the book: How to Lead Effectively Through Crisis! The world is becoming a more complex and challenging place in which to live and lead. Because of this, I believe that a “crisis leadership” theme will always be relevant, applicable and helpful. We never know what surprises lurk around the corner. The wise will be prepared for them before they manifest.

Day 94 How to Lead by THE BOOK: Defeat Fear and its Friends!

Monday, October 11th, 2010

There are multiple inside enemies a leader faces each day: fear, worry, doubt, indifference, procrastination and others. These inner issues can exacerbate the negative impact that “outside conditions” have on your organization. Outside conditions are factors like: aggressive competition, a down economy, bad weather, and the like. In order to overcome fear and its friends, you’ve got to daily renew your mind.

Your mind will come under siege from enemies real and make believe, inside and outside, and if you fail to fortify your mind and simply let it fend for itself it will be defeated. Romans 12:2 offers powerful advice and insight into this challenge:

And do not be conformed to this world, but be transformed by the renewing of your mind. The Greek word used for “renewing” is given in a tense that means to continually renew. How do you continually renew your mind in a manner that does  not conform it to the worries and concerns of this world?

First, here’s how not to renew it:

A. Countless hours watching violence and sex on television, reality TV, and dwelling on negative news stories.

B. Using your spare moments to absorb meaningless and trivial gossip and celebrity news online, in publications, or on TV.

C. Engaging in “worst case” scenario conversations with your associates at work. Speculating about what a tough month it is going to be, and how the economy is taking forever to turn around.

D. Associating with small-minded people. These are the folks who gossip, judge, whine, complain, and criticize everything and everyone. Nothing is ever good enough and no one makes them happy.

To separate yourself from the world’s thinking, you’ve got to stop spending so much time looking at, and listening to, what the world produces!

You renew your mind with quiet time; not in busyness. You renew your mind with prayer. You renew your mind when you read and memorize key scripture passages that apply to your situation and your life. You renew your mind when you engage with like-minded, positive, and uplifting people. You renew your mind when you make a conscious effort to find and celebrate what is right about a situation, a person, and the world. You renew your mind when you try to see things as God sees them. This includes people, problems, and opportunities.

As I continue writing How to Lead by THE BOOK, I am making a very deliberate effort to include the most relevant proverbs, parables, and principles readers need to detach their minds from the way the world thinks and acts, and elevate themselves to a transformed, renewed, and more effective way of thinking and living. Last night I wrote about holding leaders to a higher standard. Later today I’ll write about the most effective leadership style to apply in any situation. These strategies do not conform to the world’s thinking. They’ll require a new way of thinking, a renewed mind. But the payoff in results will be substantial.

Day 93 How to Lead by THE BOOK: Keep Up Your Guard!

Sunday, October 10th, 2010

Yesterday, Saturday, I received an email from my publisher. They’ve decided that, in addition to bringing out How to Run Your Business by THE BOOK in a paperback edition to coincide with the release of How to Lead by THE BOOK, they would like the following enhancements made:

1. A new introduction including the feedback I’ve received from those using and applying the book’s principles.

2. 500 additional words of new and expanded material at the end of each chapter.

3. A 2500 word final chapter on a new topic rooted in biblical principles.

I’m very excited to do this. And while I don’t know the deadline yet, I’m aware that I’ll need to focus even more to complete How to Lead by THE BOOK on time and also make the additions to How to Run Your Business by THE BOOK. In essence, in the course of a week, I’ve gone from writing one book to two.

As I work harder to tune out distractions and focus on the task at hand, I’m reminded of Christ’s command to Peter, John and James in the Garden of Gethsemane the night He was betrayed. Here’s how Matthew reports the incident as Christ addresses the disciples in the Garden.

“My soul is exceedingly sorrowful, even to death. Stay here and watch with Me.” He went a little further and fell on His face, and prayed… v. 38-39.

Then He came to the disciples and found them sleeping, and said to Peter “What! Could you not watch with Me one hour? Watch and pray, lest you enter into temptation. The spirit indeed is willing, but the flesh is weak.” v. 40-41.

The word “watch” in this instance is from the Greek word gregoreuo, which means to keep awake with the idea of being vigilant. In this instance, Christ was using it not so much in the physical sense as in the moral sense. Jesus knew that even though the disciples had verbally stated their allegiance and willingness to follow Him, this resolve would soon be tested.

The advice to “watch” is just as important to leaders today. Whether in your family, church, community, or business, you must keep your guard up against the moral drowsiness that can cause you to fall into traps of unproductive distractions and devastating temptations. As Jesus suggested, watching must be coupled with praying in order to stay on track.

Being watchful means that you are also alert to spiritual dangers that may affect your family, friends and employees. It is a conscious alertness of mind that keeps you and others from spiritual lethargy and slackening of your faith and Godly conduct.

Paul reminds us: Therefore do not sleep, as others do, but let us watch, and be sober. 1 Thessalonians 5:6.

Peter is even more poignant with: Be sober, be vigilant; because your adversary the devil walks about like a roaring lion, seeking whom he may devour. 1 Peter 5:8.

Perhaps there are areas of your life, the lives of your children, or the lives of your employees that demand you do more watching.  Keep your spiritual guard up, stay more alert. Watch what they’re watching: on television and on the Internet. Listen to whom they’re listening to and being influenced by. Their spirit may indeed be willing, but the flesh is inherently weak.

Day 92 How to Lead by THE BOOK: The Productive Response to Evil!

Saturday, October 9th, 2010

Last night I spent nearly three hours writing the recipe to a single business challenge for, How to Lead by THE BOOK. I’ll certainly need to pick up the pace a bit if I expect to finish the book on time! However, the challenge was a big one: Is it right to hold leaders more accountable and to a higher standard than followers? I provided numerous reasons why this must be the case. One of the many areas I listed as being necessary for a higher degree of expectation and accountability for leaders was in the realm of emotional control.

Controlling one’s emotions and responding maturely to provocations, lies, gossip, and other attacks is essential for anyone, but particularly for leaders.  When provoked by evil, it is important to apply Romans 12:21. This verse is often misunderstood and applied with a misguided expectation for how the perpetrator will respond. Here is what the verse says: Do not be overcome by evil, but overcome evil with good. 1 Peter 3:17 reminds us, For it is better, if it is the will of God, to suffer for doing good than for doing evil.

Overcoming evil with good does not necessarily mean that a mature and productive response to an attacker will overcome the evil in him or her. Rather, it assures you that by responding to evil with good you will overcome the evil in you! When you respond productively to evil done to you: by not seeking vengeance and by deciding to forgive, you overcome your own tendencies towards evil: becoming bitter, resentful, angry, vengeful and the like. You have no assurance that your “good” response to evil will change or overcome anything evil within the perpetrator. Maybe it will. Maybe it won’t. But you can rest assured that it will snuff out the evil within yourself, that left unchecked, will cause you to sin in your response.