Day 44 How to Lead by THE BOOK: The Importance of Attention to Detail!

Last week I wrote here about the importance of being faithful in “little” things, as presented in Luke 16:10 where it is written, He who is faithful in what is least is faithful also in much; and he who is unjust in what is least is unjust also in much. I believe so strongly in this principle that we have core values in our company that broadcast the importance of faithful behavior in the “little things.” These values are integrity, attention to detail, and urgency. While all five of our values are important, this trio communicates most clearly our expectation that everyone is faithful in “little things.” Since we have established core values in our company, they can serve as a filter as we evaluate whom we hire, promote, and dismiss.

We’ve been reminded of the power of core values in helping to affirm candidates who are good fits, and eliminate those who are not as we are currently in the process of hiring an administrative assistant. We’ve posted the employment opportunity on several local college Internet sites and have been flooded with applications. However, very few of them will even make it to the interview because they violate one or more of our values in the application process! Here are two examples:

1. One applicant included 12 typographical errors in their cover sheet and resume–and this person claimed to have an extensive background in proofreading and journalism. Their presentation was so sloppy, the applicant even misspelled her name! Value violated: attention to detail.

2. A second applicant promised to forward us information we requested by a certain day and missed the deadline without even contacting us to explain why. Values violated: attention to detail, urgency, and integrity.

Just as Jesus established the core values of His ministry early on in Matthew 5-7 so that He could show how to live them out and hold others accountable for doing the same, you must do likewise. In, How to Lead by THE BOOK, I will give instruction for creating, living, and holding others accountable for the values you’ve established as core components of your own corporate culture. Once established, they will serve as a compass as well as a filter.

Having our values established always saves us much time and frustration in our hiring process. After all, if someone cannot be faithful in the little things before we hire them, we cannot expect them to suddenly begin doing so after they’re cashing our paychecks and afflicting our culture and morale with their deficient behaviors.

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